Return Policy

1. Eligibility for Returns

To be eligible for a return, items must:

• Be returned within 30 calendar days of delivery
• Be unused, unworn, and in the same condition that you received them
• Be in the original packaging with all tags attached

2. Non-Returnable Items

For reasons of safety, hygiene, or product integrity, the following items are not eligible for return:

• Gift cards
• Clearance or final sale items
• Personalized or custom-made products
• Opened or used hygiene or beauty products (e.g., razors, cosmetics)
• Opened or used health and wellness products
• Food or edible items once packaging has been opened or tampered with
• Products clearly marked as "Non-Returnable"

3. Return Process

1. Email us at Send a message with your order number and reason for return.
2. We will provide a return authorization and instructions.
3. Ship the item back using a trackable method.

Note: Customers are responsible for return shipping costs unless the return is due to our error (e.g., incorrect or defective item).

4. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, the refund will be processed to your original payment method within 5–10 business days.
• Shipping costs are non-refundable.

5. Exchanges

We do not offer direct exchanges. If you need a different item, we recommend placing a new order and returning the original item.

6. Late or Missing Refunds

• Check your bank account again
• Contact your credit card company — it may take some time before your refund is officially posted
• If you’ve done all of this and still have not received your refund, please contact us at Send a message

7. Contact Us

If you have any questions about our return policy, please contact us at:

Email: Send a message